Updated 25 March 2020

Transferred sessions 

To protect the health of IELTS test takers and examiners in light of Novel Coronavirus (COVID-19), and in accordance to the recent decrees issued by local Governments, IELTS tests have been suspended until 9 April 2020. 

We are opening new sessions to accommodate affected test-takers. You will be informed of your new session details by email and at the Test Taker's Portal. If the new date is not suitable for you, you can request a transfer for a future session or cancel your registration by contacting us at ielts@britishcouncil.org.br.

Please note that, depending on the location and date of your test, sudden changes may happen. We kindly ask test-takers to pay attention to communications sent via email.

If you have any questions, our customer services team is available via email at ielts@britishcouncil.org.br.

Important notes

Please be advised that there is a delay in processing the following services:

  • Posting of physical copies of the Test Report Form (TRF)
  • Additional copies of TRF
  • Enquiry on Results (EOR)
  • Cancellation and refunds

Looking after your health

Our top priority is your health and safety. More information on protecting yourself from Novel Coronavirus (2019-nCoV) is available here.

See also