Updated 29 July 2020
|To protect the health of IELTS test takers and examiners in light of novel Coronavirus (Covid-19), we inform that IELTS tests are temporarily suspended until 31 August 2020 except in Curitiba, Porto Alegre and Manaus.|
We are considering opening new sessions to accommodate affected test-takers. If you prefer, you can request a transfer for one of the sessions already available on our calendar or cancel your registration by contacting us at email@example.com.
Please note that, depending on the location and date of your test, sudden changes may happen. We kindly ask test-takers to pay attention to communications sent via email.
If you have any questions, our customer services team is available via email at firstname.lastname@example.org.
Please be advised that there is a delay in processing the following services:
- Posting of physical copies of the Test Report Form (TRF)
- Additional copies of TRF
- Enquiry on Results (EOR)
- Cancellation and refunds
Looking after your health
Our top priority is your health and safety. More information on protecting yourself from Covid-19 is available here.